Contact

FAQ

Browse our frequently asked questions and answers

Training

Access the instruction guides and video tutorials for products

Sales

Ask a questions about any of our products or services

Support

Submit a ticket for technical support or questions

Hire

Request a free consultation for custom branding projects

General

Submit a general inquiry for all other questions or comments

FAQ

What platform are your sites built on?

All our shop templates WordPress based. You may select between the ProPhoto or Divi theme framework.

What platform should I choose?

ProPhoto is best for business with a lot of imagery or graphics to display. This would include photographers, graphic artists, and videographers. Divi is a great platform for all other business types. Both have visual drag and drop builders that are easy to manage and use.

Can I hire you to install or customize my site?

Certainly! We offer restyle packages that include the installation of your template as well as making all the customizations to make the template fit your business.

What does "restyle a template" mean?

Think of a “restyle” as a mini-makeover: we keep the foundation the same but customizes the fonts, styles, colors, and graphics to match your business. We will start with the template you select from our shop and make medium-scale adjustments to make it your own.

What is your refund policy?

Due to the nature of our digital products and services, under any circumstance, refunds or exchanges are not given fir any product or service.

Do you do e-commerce sites?

At this moment, e-commerce sites are only available in our custom branding packages.

Do I need graphic design or coding skills?

Not even a tiny bit! We sell templates and offer services that make it easy for anyone to manage a professional looking brand and website without any coding.

I'm not very tech savvy. Will you help me?

Heck yes, every product in our shop comes with a details tutorial guide. If you need additional assistance you can hire us for a restyle project. This is where we will make all the customizations for you!

Will you teach me how to customize my design?

Heck yes! We will provide you with a self-guided, online course to teach you everything you need to know about your new website.

Sales Questions

What products or services do you have questions about?

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Custom project Consultations

Schedule a free consultation with one of our brand specialists. We will get to know each other, review your big business dreams and answer any questions that you have.

Technical Support

We are so sorry you are experiencing some difficulties. Please submit a ticket to request technical support from our friendly staff. Once we receive your request, we will respond ASAP. All tickets are processed on a first come first serve basis. 

Although we will respond to your request as quickly as possible, please allow our team a maximum of 3 business days to respond.

Did you check the training module or FAQ already?

What do you need help with?

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General Inquiry

Hey there, we are excited you have found our little home on the interweb. If you have any general questions or comments or you just want to say hi, feel free to use the contact form to connect with us.

We will respond as soon as possible via email. In the meantime, be sure to follow us on our social channels. Thanks again for reaching out!

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